shipping and return policy

Blix

Blix Education Pvt. Ltd., is a Company incorporated under Companies Act, 1956 having its registered office at A-421, TTC Industrial Area, MIDC, Mahpe Lalwani, Navi Mumbai, 400710 (“Blix”/ “We”/ “Our”/ “Us”) is engaged in providing various kinds of courses for the overall development of a child (“Products”) through its website www.blix.in (“Website”) to its Customer (“User”/ “Your” / “You”).

This Shipping and Return policy (“Policy”) is an elaborate framework to enhance the overall experience and provide information to You about the manner and procedure in which the shipping and or return of any of Our Products shall take place. This Policy shall form a part of the Terms and Conditions and shall be read along with the Terms and Conditions available on the Website.

This Policy is in compliance with all laws, regulations, directives, and rules applicable (“Applicable Law”) in India. Blix reserves the right to change, alter or amend (“Amendment Clause”) the Policy from time to time and You shall have the sole responsibility to keep yourself updated about such changes in the Policy. For the purpose of facilitating smooth shipping and return of Our Products We have compiled all the necessary information in a questionnaire format.

SHIPPING POLICY

Blix may engage with one or more professional delivery partners (“Shipping Partner”)from time to time, who shall aid Us in delivery of Your shipment.

What is the Processing Time?

Our shipping or processing time shall range anywhere between 2-5 business/working days subject to location of delivery, any holidays, or delays which may occur due to force majeure. For the purpose of this Policy force majeure shall include but is not limited to fires, earthquakes, floods or other natural calamities, war, hostilities, invasion, rebellion, strikes, lockouts, nuclear explosions, revolution or riots or any such situation beyond Our control.

What is the Handling Time for the Product?

The handling time may vary on the availability of the Products. All those Products subject to availability shall be made ready for shipping within 1-2 day(s) business/working days from the date of order, subject to holidays and force majeure. We shall make all reasonable endeavours to keep You informed of any delays, however, disclaim any and all liabilities, should We be unable to convey/intimate the same.

How can You track Your order?

On completing Your purchase, OurShipping Partner shall provide You with a link or tracking number by way of SMS or an Email, which will enable You to monitor and or track Your order. Such tracking information shall be provided within 3 hours/days of making a purchase order. If such information is not made available within 3 days, please contact Our customer care services number 9833201620 or email us at contact@blixathon.in

Delivery of the order

Our Shipping Partner shall make reasonable to reach out to You at Your number provided to Us to deliver the order to You. Should such reasonable attempts made by Our Shipping Partner fail due to Your lack of response and/or unavailability, You shall be solely responsible to contact Us within 5 days. If such an attempt is not made, the order shall be cancelled.
In the event where such a purchase order is a gift, We request You to please notify the recipient of any such receiver to accept such a package. In case the package has been refused by the recipient, then such package shall be returned to Us by Our Shipping Partner and We shall consider this order to be cancelled and the same shall be intimated to You vide appropriate methods such as SMS and/or Email ID shared with Us by You.

RETURN POLICY

What can You return?

You may make a return request of any order that You have made on the Website. Such a request shall be entertained by Us if a request is made within 15 (fifteen) days and the Product is untampered, you’ve received the Product that is physically damaged at the time of receipt (kindly note that You are required to provide photographic evidence of the same). Should We in Our sole opinion believe that the Product has been tampered with, We shall not entertain such a return request: Such a request may be made by You at contact@blixathon.in

How can You return Your order?

You can return the order by mentioning Your address and the Product in the return form, if eligible. If You are eligible for a pick- up, the details for the same shall be shared with You within 5 days, if not, self-return shall be applicable.

How can You track Your return?

You can track Your return with the tracking ID provided by our Shipping Partner if the pick-up facility is applicable to You.

When will You receive Your Refund?

Upon return of the Product, should You wish for an exchange (where applicable) we shall ship the Products to You at the address provided by You In the event You request for a refund, The refund will be processed into the same account /method from which the payment was made. If multiple forms of payments were used then such refunds may be issued across all those payment methods. In case the payment has been made in COD (cash on delivery), then such refund shall be credited to the bank account of the customer. During the purchase of such Products, if You have received any discounts or coupons, then such discounts or coupons shall not be considered and only the amount paid shall be refunded. All refund amounts shall be processed only after deducting the cost for shipping. The refund shall be credited between 7-12 business/working days after an online return centre shall receive the Product. For any further clarification feel free to contact us.

Read carefully before Registration. By registering to Blix-A-Thon’24, you acknowledge you have read & accepted the terms and conditions below.

In these terms and conditions, “we” “us” and “our” refers to Blix Education Pvt. Ltd. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions.

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

The information you provide in the Registration System is necessary for BLIX to properly identify a team, the people and the organization directly supporting the team, and to ensure that competition data is accurate for every team.

BLIX respects the privacy of all those involved in its programs and will protect the information given to it according to the Privacy Policy.

Team Registration

Each BLIX team must have one adult, registered in our system to serve as the Coach/Mentor for the season. Each contact must enter a unique, not shared, email account.

As many schools have internet firewalls that do not allow school email accounts to receive mail, we highly recommend using an account such as Gmail, Yahoo or Hotmail to ensure timely receipt of all BLIX communications. The Coach/Mentor contacts are recognized by BLIX as the only person from the team authorized to manage the team information in the Registration System.

Checking the “I agree” button on your user profile indicates:

Participant(s) is/are above 5 years of age
You are registering in the proper age group.
You are aware that it is the responsibility of the Coach/Mentor to maintain the accuracy of the Team information. (For Junior and Senior age groups)

Chaperone Policy: Students must be in the company of their team coach(s) (For Junior and Senior age groups) at all times. Each team is required to have one registered Team Coach/Mentor. A Parent/Guardian/Mentor/Team Coach, must travel with the student.

Refund Policy: Registration fees are not refundable.

Sick Student Policy: If you suspect your student is unwell, please do not bring your student(s)/participant(s) to any offline events organised by Blix-A-Thon’24. Please do not put other students at risk or your own students’ well-being in jeopardy by bringing them to any Blix-A-Thon’24 events when they are unwell. If your student becomes sick during a Blix-A-Thon’24 hosted event, your Team Coach(s) will be required to remove the student from the venue and attend a medical service.

Behaviour Policy: Students/Participants may not hit, kick, bite, slap, fight, use inappropriate language, and/or display or share inappropriate material. If the student/participant is involved in those activities, they will be immediately dismissed from Blix-A-Thon’24. There are no refunds for students dismissed for inappropriate behaviour.

Participation is dependent on online mandatory form which will be emailed to you soon after registration. If you do not complete the form prior to the end date, Blix-A-Thon’24 cannot guarantee your submission of project as complete.

If any student/participant appears to be older than the maximum allowed group age for the competition, they may be asked to provide age proof.

Meals & Other Food/Drink will not be provided. For any offline events, the travel, stay and food costs will be borne by the participants.

Teams are responsible for any additional costs, including but not limited to travel, accommodation, personal insurance.

Contact Details If you have any inquiries, please contact Blix-A-Thon’24 at: bthon24@blixathon.in

BLIX reserves the right to disqualify or debar any participant from Blix-A-Thon’24

Site Access
When you visit our website, we give you a limited licence to access and use our information for personal use.
You are not permitted to download a copy of the information on this website to your computer for your personal use.

The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.

Payments
All payment amounts shown on the website are in Indian Rupees (INR). The transactions are processed in Indian Rupees (INR).

Hyperlinks
This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.

You may link our website with our consent. Any such linking will be entirely your responsibility and at your expense. By linking, you must not alter any of our website’s contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.

Intellectual Property Rights
The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.

All the trademarks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

BLIX reserves the rights to use the images, videos and other digital content of the projects made by participants for marketing purposes.

Disclaimers
Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.

To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.

We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

Indemnity
By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Jurisdiction
If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary, the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

Privacy
We undertake to take all due care with any information which you may provide to us when accessing our website. However, we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.

Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from the footer on all web pages.